We want you to love what you purchase, but if something isn’t right do let us know. Our garments are all on a made to order basis and specially handcrafted for you.
Once an order is placed, we do not offer any exchange or returns. However, in case of alterations, we will be happy to assist you.
Post Purchase Service offered:
We are happy to extend complimentary alteration services up to 90 days from date of purchase. This complimentary service is only available for basic alterations. Other alterations requests are available upon reviewing the outfit and may incur a charge.
For International orders, we recommend alterations, if needed, are planned well so as to incur minimal shipping costs which will need to be borne by the recipient.
To place an alteration request, you can contact us here, WhatsApp us or visit one of our stores.